NETS aspires to bring simplicity and affordability in remote technical support of complex technologies in LAN/WAN, Security and Voice (including IP Telephony and IP Based Contact Center) primarily on Cisco products. The support is provided around the clock (24/7 Help Desk/Service Desk) and around the world by skilled staff including CCIE level experts. These services shall bring the following benefits to you:
- Customers can focus on core competencies
- Lifecycle support is provided in planning, designing and deployment and maintenance through change requests
- We gurantee minimum 30 % saving on opex
You can enjoy our services flexible offering that covers:
MANAGED OPERATIONS
Management of customer's day to day operations of IT/Telecom network.
This is ideal for:
- Companies with minimal staff and have high load
- Companies with multiple technologies in use and there is skill gap in-house
- Companies where minimum 99.9% reliability is concerned
- Companies who have made long term IT strategy to move towards managed operations
For details on service features , click here
INSTANT SUPPORT
It is a 24x7x365 phone and email technical support on LAN/WAN, Security and Voice technologies. You can register and start getting support within 15 minutes.
This is ideal for:
- Companies who have severe budget limitations and resource constraints
- Companies who have multiple skill set requirements
- Companies/consultants who need real-time support for design, deployment or troubleshooting but do not want long term commitments
- Companies who have not yet made a clear decision on whether to in-source or outsource
- Companies who have skilled staff but needs support once in a while
For details on service features , click here